PLANNING

Establishing a clear understanding of the organization’s business, goals, strategies, and vision allows managers to set clear goals and expectations for their team. Managers will learn to communicate clearly what is and isn’t important by considering timing, possible roadblocks, and desired results. This helps to create purpose, which enhances engagement and improves productivity. It all starts with planning.

ORGANIZING

As a middle manager, it’s crucial to know how to select the right people to own and deliver the results of a particular assignment. Our manager development program hones in on mastering the art of delegation. Managers must be able to deliver the what, when, and why but not the how. This allows employees to discover the how on their own, which ultimately helps the development of both the leader and the employee. Prioritizing workload, managing conflict, and effectively delegating are all components of delivering excellence.

TEAMING

Evolve the skills needed to select, develop, retain, and motivate a team. Managers will learn to identify their team’s current state and determine specific actions needed to shift them from chaos to stability, and then into high performance.

EMPOWERING

Managers will learn to engage others in such a way that they feel empowered and have a willingness to try something new. It takes time and trust to inspire commitment and transform employees from being engaged to being empowered. Guiding employees to make and lead change can be difficult, but powerful.

FOLLOW THROUGH

To succeed as a mid-level manager, it’s more than just knowing what to do, why it needs to be done, when it’s due, and how to do it. Learning to focus on and achieve the end goal by holding self and others accountable is the path to delivering excellence.